https://servicewaves.com/2020/05/01/why-people-need-online-services/

Selling and buying physical items on the internet is among the most frequent activities that take place on the internet. There are many other services that consumers require like copywriting, SEO and web development. It is crucial for businesses to be able to offer all of these services online as it allows them to reach more clients and make more money.

Companies are also increasingly providing services that don’t have a physical component like coaching or performance consulting. These types of services can be difficult to sell as they are a bit more subjective and may require a bit more time to grasp. It is essential to promote this type of service because it could be extremely valuable for customers.

For the global population, the number of people with no internet access has decreased dramatically over the last decade, however, 3 billion people live offline. Inaccessibility to digital services can mean being cut off from information as well as education and social networks that a large portion of the world is used to. It can also impede on access to healthcare and other services provided by the government.

We found that demographic factors, such as age, gender social class, socioeconomic standing, and level of participation, were associated with perceived benefits of online services for social and medical care. ICT-related variables (i.e., accessibility, proficiency to use, as well as the level of use) were most consistently associated with benefits. In addition, self-rated bad health was consistently associated with lower perceptions of all benefits.