Critiques

Regarding far better the latest bad in the last number of years. Are unable to trust exactly how incompetent, and you may entirely amazingly dumb beyond believe, people are at that borrowing partnership. You will find started expenses a percent otherwise a few significantly more at the almost every other credit unions to have my loans to store me personally the disappointment out-of coping that have dumb some body. People difficulties new Department of credit unions is the place so you’re able to file issues. Because Massachusetts attorney generals work environment doesn’t deal with all of them.

Poor posting We have ever before seen

Worst enhance You will find actually seen. The existing on line banking are much premium than just brand new one. Leftover my history bank on account of a terrible posting and you can shortly after fifteen years having DCU I’m given leaving.

DCU representative as 2015 and you will departing

I’ve been a beneficial DCU member while the 2015 and was able good 100% percentage records for both a car loan and you may credit cards. For the software change in later 2023, I experienced challenge log in and you will and then make costs. Consequently, We redirected my personal expenses money some other notes. I acquired an alerts for an outstanding equilibrium of 63 dollars, on time called to repay they, and you can advertised the newest technical things. Sadly, my personal issues just weren’t treated. From the following the charging you period, an equilibrium out-of $1 and several cents try again recharged that i reduced. Customer service doesn’t have idea if any almost every other fees is additional int he next battery charging cyclee tough DCU quicker my credit restriction out-of $ten,000 to help you $0 and said my personal account just like the outstanding into credit reporting agencies, and that decreased my personal credit rating by 108 issues-to possess 63 cents. I’m currently disputing it with DCU in addition to credit agencies, but I would personally caution group to carefully think about the potential ramifications just before utilizing their qualities.

They missing my car term document

Hello, I’m writing to provide my personal views in regards to the means an important document is actually mishandled treated by the DCU. I’m extremely troubled one my Label file is sent out over me personally without the tracking facts due to USPS. I do believe was terrible neglect. When i hit out over brand new DCU immediately after wishing few months, I became told brand new Label file is actually distributed 1 month after the mortgage is paid off. But not, I’ve maybe not gotten people title document when you look at the send. I checked which have local USPS plus they completely could not shade the latest delivered mail. I became hence offered to head to DMV with a beneficial Lien discharge letter and you can works out of base. This is extremely time intensive and awkward for my situation. It will cost us to score content. I wish there have been better procedure set up in the 1st thus i don’t have never ever shed a significant.

Bad Customer service

DCU is the terrible completely. I happened to be closing when you look at the back at my Motor finance and finished up going for DCU. They recognized my loan and you can requested me to open a merchant account and that hit a brick wall 3 times. The fresh it expected me to give blog post which i is try in a position to discover a registration and then immediately following 2 days, my personal loan application was not however accepted and upon getting in touch with it told you told you its canceled consequently they are disappointed. The https://paydayloanalabama.com/lester/ thus pathetic after you urgently require the car loan. The client provider rep wasn’t after all empathetic.

Terrible Financial with no ATMs and Terrible Customer service

If you miss out the days of wishing in very long lines so you’re able to withdraw funds from the financial institution, upcoming DCU is your lay! I reside in a busy town, yet DCU keeps hardly any places right here. On the other hand, their ATMs is nowhere are found aside from in the real bank. This is actually the only bank from inside the 2020 one to however holds much time outlines going out the door on the typical big date. If you wish to telephone call the lending company, expect you’ll end up being treated rudely. While using the DCU getting vehicles-spend solutions that have debtors, we provide long change-around times in order to echo costs have been made. It financial was terrible to have a lot of reasons why you should enter. Stay away!